In order to make the difference and to be your Passionate and Trusted IT partner each department in our company works on Service Level Agreements and gets an assignment to improve the services to our customers. We teach all our people to do what they say and to say what they do. Let us share our view on the key departments working to make your ICT working for you.

Service Desk

We are aiming to make a difference in the region by delivering excellence ICT. A very important aspect of our work is customer service. At all levels. In order to manage that process well we use ConnectWise and we have two full time professionals coordinating all service requests and managing the turnaround time of the assignments.

Repair Workshop

The major aim of the Repair Workshop is to get the tools working for you. Infotrans has 4 fulltime professionals working on the repairs on a variety of brands. Providing high level services to get your computers and printers back to work. Our professionals are certified for HP printers and computers, Samsung and Lenovo.

Project Buro

Creating successful ICT solutions require teamwork. Infotrans has a team working on the daily planning of projects. Aligning with the customer on the specifications of the assignment, the implementation planning and progress.

Sales

Infotrans focusses at ICT Solutions working for you. There is a team of Business Developers, Account Managers and Inside Sales available for you helping you to find the right solution for your organization. Making sure ICT works for you.

Purchase and Logistics

Logistics are key to meet project requirements. Three fulltime professionals are working on the shipment of goods from all over the world and to get them as fast and cheap as possible to the Caribbean region.

Business Solutions

A team of fifteen certified professionals is available to implement, service and maintain your ICT environment. We ensure that we have at least two people per scenario available. On the partner section of the site you find the certification level by brand of our Business Solutions people.